Shipping Policy

HOW DOES SHIPPING WORK AND HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

ChicagoFootprints ships most of its amazing styles from here in the USA, however there are some items on our website that we partner with global merchants and artisans in order to provide you with the best prices and the most unique products. 

Because we ship directly from our partners in these countries, your item may take 4-8 weeks to arrive in the most extreme cases. Please do not panic if it does not show up immediately, it's on its way (please email us for tracking)  :) 

I HAVE RECEIVED ONLY PART OF MY SHIPMENT, WHERE ARE THE OTHER ITEMS?

We ship from both the USA and directly from our international partners so some items might arrive earlier than others. We ship each item as fast as possible, and bundle where possible.  You will get a tracking email within fourteen days of placing your order, but if you'd like to know the status of your other items, please e-mail us at support@chicagofootprints.com with your name and order number. 

WHERE CAN I FIND INFO ABOUT MY ORDER?

https://chicagofootprints.com/pages/order-lookup

WILL THIS ITEM GET TO ME BEFORE _________? 

If you plan to give one of our items as a holiday gift, we do not recommend buying the items during the month when the holiday is happening. There is a risk of the item not arriving there on time. All items have an estimated delivery time, so make sure to look at that on the product's page.

Please email us if you have questions....in the past we have sent 8X10 photos of items ordered but not yet received, which can be wrapped up for gifting.

We do offer Premier Shipping upgrades for an extra charge and work with our vendors and couriers to expedite as fast as humanly (and machine) possible.

More questions about shipping?  Please see our FAQ page.